24/7, lightning-fast answers. Replies the instant a message lands and keeps going around the clock1, so customers never wait in a queue for help.
From the first hello to the final follow-up, Raichu works the front line of your business — answering, booking and selling across every channel, day and night.
24/7, lightning-fast answers. Replies the instant a message lands and keeps going around the clock1, so customers never wait in a queue for help.
Thinks like your business. Reads your catalogue, policies and past chats so every reply is accurate, current and unmistakably on-brand.
Works across every channel. Website, Instagram, WhatsApp, Facebook and TikTok — one agent handles them all with a single shared memory.
Speaks every language. Replies fluently in 50+ languages2, detecting each customer’s language automatically — no plugins required.
Reads the room. Senses hesitation or frustration and adapts its tone — stepping in with the right nudge, or a human, when it matters.
Takes action. Places orders, books appointments, processes returns and triggers workflows3 — Raichu gets things done right inside the chat.
1. 24/7 coverage and the response times shown require an active subscription and depend on the availability of your connected channels.
2. Raichu supports 50+ languages; reply accuracy varies by language and the quality of the knowledge sources you provide.
3. Integrations with Shopify, your CRM, calendar and helpdesk tools require a connected account and are subject to each provider’s terms and availability.
of conversations handled by Raichu, start to finish — no human needed.
less spent on support hiring, as Raichu absorbs the volume your team used to carry.
average response time, day or night, across every channel you run.
* Average across Raichu clients over the six months from 1 January to 1 June 2026. Your results will vary with volume, setup and industry.
White-glove onboarding included — your agent arrives trained, connected and live, usually within a day. Terms apply.